You have invested in a new ERP system, endured the implementation process and have begun using the software to manage your business. But somewhere along the line, you start to lose momentum. Slowly, without realizing it, your employees begin reverting to their old ways and processes. Frustrations with the system surface and suddenly, you find that your ERP software is not performing as you had envisioned. As more time goes by, you realize that your ERP system is failing your needs. How did this happen?