Custom Profile, a profile extruder based in Grand Rapids, Michigan, has a notable company motto: It strives every day for zero product defects and 100 percent on-time delivery. With only three late customer shipments in 2012, Custom Profile is pretty darn close, boasting a current benchmark of 99.99+ percent on-time delivery for the past year and zero shipping errors from incorrect quantity or item selection for the past three years!
But it was not always that way. Custom Profile’s journey to excellence began in late 2002 when they started searching for a new manufacturing Enterprise Resource Planning (ERP) software system. Condensing from four different software systems into one comprehensive manufacturing ERP and MES solution, EnterpriseIQ from IQMS, has allowed Custom Profile to realize enterprise-wide savings and increase its operational excellence while supporting growth. Please click on the link below to read the entire case study and learn more about Custom Profile's success: