Call me old-fashioned, I still enjoy a good commercial or print ad. Not only are they entertaining, but I appreciate the skill, innovation and imagination put in to them. Right now one of my favorite ad campaigns is Microsoft's 'I'm a PC and Windows 7 is my idea'. Of course I know that it's just an ad campaign and those are actors, but I'm sure Microsoft considered change requests when they developed Windows 7. Wouldn't it be great if we had a voice in the improvement of all of the devices, software, appliances, vehicles, etc. that we use everyday? That got me to thinking about EnterpriseIQ software and we've always been customer driven, taking and implementing literally hundreds and hundreds of software change requests (SCR) per year. That's evident especially now that we have reached our one year anniversary since implementing IQMS Community Server. Anyone who logs in can see We have over one thousand SCRs posted to Community Server - in just one year! Not only are there over one thousand SCRs, over half of them have been approved. Our customers, real users not actors, can say they have a voice in the improvement of our ERP software.
IQMS Blog for Manufacturing ERP Expertise
I watched the new Alice in Wonderland movie a couple weeks back. It was very entertaining and, in a strange way, educational as well. (Spoiler warning - if you haven't seen it, I mention some details below that you may not want to know.) After the 3D excitement was over and I was driving the 7 miles home from the theater, it struck me how many similarities there are between Alice's journey and the journey of ERP software implementation. I know, a bizarre analogy, but this is how my mind works sometimes.
What an exciting time to be involved in software development! Right now the economy is tough, but we can't rest and wait for things to get better. Here at IQMS headquarters in Paso Robles, California the development team is pushing forward and creating our own destiny. Some of the most extraordinary new ideas are coming to fruition as we explore the possibilities.
I have been in the manufacturing business for over 18 years. When I first started I was working in accounting and then moved over to operations. It was all about dollars and cents and what we could improve to be more profitable. The plant manager was a great teacher and focused on continuous improvement. He would have us look at the root cause of an issue and tell us to "fix it or else." We all knew that "or else" meant having a job the next day or not so we took this suggestion seriously.
Successful companies have always been on the search for ways to streamline their business processes and run their daily operations as efficiently as possible. These companies know that their success as a business relies on how efficiently they interface within the supply chain and adapt to demand as needed. The brutal economy that crippled companies around the world last year and the slow recovery that has followed has forced many companies to evaluate how they operate within the supply chain and find ways to increase their productivity while keeping the cost of doing business down. EDI is a powerful tool in streamlining business processes and providing cost savings in the right environment.
If you can't measure it you can't improve it?! How many times have we heard that before? But when we go into manufacturing companies looking for ERP systems and ask some of the basic questions, like "what is your on-time shipment accuracy?" or "what is your machine efficiency?" or "what is your daily cost of scrap?" we get blank stares or answers like "it's over 90% I think" or "it's in the 70 to 80% range I think" or "we don't have that much scrap." That would be like an ERP software company responding to the question of "how many of your customers meet the target go live date" with the answer "most of them". "Most" can mean a lot of things - 95%, 75% or 51% which is a big difference in the bottom line.