IQMS Blog for Manufacturing ERP Expertise

Lessons from IQMS Technical Support Part I

Posted by Shannon Holloway on Thu, Sep 22, 2011 @ 07:46 AM

A few weeks ago, I was involved in a conference call with a customer struggling with its manufacturing ERP software implementation. During the conversation, we learned that they had encountered some unexpected turnover as well as some sudden changes in production requirements that were putting a strain on the completion of a few of their implementation tasks.

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Tags: manufacturing ERP software, IQMS, EnterpriseIQ, Technical Support

Understand Your ERP System Before Taking It For a Drive

Posted by John Asi on Thu, Sep 15, 2011 @ 10:39 AM

This is a story about John. John has been saving up and manages to upgrade his trusty, but bland Yugo to a shiny new Corvette ZR1. While the Yugo got the job done taking John from place to place, it didn't have the features, performance and just plain "cool" factor of his new Corvette. John was thrilled. He went out and became part of a car club. This group was having a club day at Laguna Seca and this seemed like a great opportunity to see how the new car would perform. 

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Tags: manufacturing ERP software, IQMS, EnterpriseIQ, Training, Technical Support, eCommerce/EDI

Debunking A RealTime Installation Starts With A Phone Call

Posted by Neil Gow on Thu, Sep 08, 2011 @ 07:58 AM

I can understand where installing the EnterpriseIQ RealTime™ system in your manufacturing plant can seem overwhelming. If you are unfamiliar with electrical wiring, just the terminology alone may seem like you are reading a foreign language. Schematics, ladder diagrams, control logic, relays, diodes, transistors, capacitors, rectifiers, optocouplers, NPN, PNP … what does it all mean?

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Tags: manufacturing ERP software, IQMS, EnterpriseIQ, Real-Time, Technical Support, Machine Monitoring, Implementation

Five Reasons to Consider an ERP Sandbox

Posted by Shannon Holloway on Thu, Jul 07, 2011 @ 01:59 PM

As a child, many of life's lessons were learned in the sandbox at school. It is where we learned to share and to be kind to others. It is where we learned that jumping from the top of the monkey bars sends horrible pains into your feet and many other invaluable lessons that we brought with us into adulthood. The sandbox was an incredible place for learning, but why? Because, in the sandbox, it was OK to make mistakes. Wouldn't it be nice in our adult world to have a place where it is safe to make mistakes? At work, I would have test colleagues whom I could practice on before conducting a difficult meeting with real people. At home, I would have test kids to make all of my mistakes on so that my poor first born could stop paving the way for his younger brother. I could even have a test audience to read this blog post before I put it out there for all the world to see. Wouldn't it be great to have an ERP sandbox where you could safely learn? Fortunately, you can. 

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Tags: manufacturing ERP software, IQMS, EnterpriseIQ, Technical Support, Community Server, Implementation

IQMS' Detailed Documentation Delivers Help Files to the Rescue!

Posted by Tina Jolicoeur on Thu, Jun 16, 2011 @ 02:35 PM

We recently acquired a new device in the Quality Assurance Department. It's a scanner with the ability to utilize both terminal (IQRF) based and WMS PDA (WMSIQ) based scanning. Prior to the new scanner, we had to test on separate scanners for IQRF and WMSIQ. Our old devices were adequate, but as the IQMS manufacturing ERP software grows, we need to keep up with technology to test the new features. I like the idea of the all-in-one scanner. I don't know that many of our customers would use this exact device, but it's convenient to be able to test an option in IQRF or WMSIQ on the same device, plus now we only need to keep track of one scanner instead of two. 

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Tags: manufacturing ERP software, IQMS, EnterpriseIQ, Technical Support, Warehouse Management

ERP Emergency 911: 5 Tips to Prevent an Unexpected System Crash

Posted by John Asi on Thu, May 12, 2011 @ 10:52 AM

Man-made and natural disasters are constantly occurring around us. Some we can control quite easily while others literally shake the foundations of our earth. As economies around the world continually become more tightly knit together with supply chains being forged, these events challenge the stability of businesses and ultimately individual lives. Without a good disaster preparedness and recovery plan, critical businesses can become the weak link in the chain and have far reaching effects.

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Tags: manufacturing ERP software, IQMS, EnterpriseIQ, IT/Data Services, Technical Support, ERP Maintenance

How to Prepare for a Smooth ERP Software Update

Posted by Shannon Holloway on Thu, Apr 28, 2011 @ 10:06 AM

If there is one infallible truth in manufacturing ERP software, it's that you will never run out of things to learn. Technology is always changing and regardless of whether you hate change or thrive on it, it is coming. So how better to deal with it than to take it by the horns and run with it? Learning to embrace change brings with it a certain peace; a "letting go" of sorts that leaves you feeling empowered. It also allows you the confidence to say "bring it on."

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Tags: manufacturing ERP software, IQMS, Training, Technical Support

What Happens In Vegas Shouldn't Stay In Vegas

Posted by Tina Jolicoeur on Tue, Dec 28, 2010 @ 08:24 AM

A User’s Group conference is a great way to share and gain information regarding the Manufacturing ERP software you use in your facility.  There are opportunities to network with other companies who run their businesses similar to yours and gather good ideas to implement when you return from your trip.  It’s also a great opportunity to gain information in person from your ERP software provider, such as IQMS.

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Tags: manufacturing ERP software, IQMS, IQMS News, User Group, Technical Support, Community Server

How Community Server Changes Manufacturing ERP Software

Posted by Randy Flamm on Fri, Aug 06, 2010 @ 12:19 PM

In my last blog (IQMS Community Server – Game Changing Technology) I discussed the affects that Community Server has had on our Design, Programming, Testing and Documentation departments.  This time I will discuss how the rest of our organization has been impacted.             

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Tags: IQMS, EnterpriseIQ, IQMS News, Technical Support, Machine Monitoring, Community Server, Implementation

(e-)Document, (e-)Document, (e-)Document

Posted by Liz Alflen on Wed, Jun 23, 2010 @ 07:46 AM

Remember "hand-shake" deals?  Or where a person was "only as good as their word"?  Today, we "document, document, document."  In business, where we're short on telepathy and long on increasing employee turn-over and failing memories, good documentation is imperative. 

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Tags: Quality Management, ERP, Technical Support, CRM, Human Resources